ORDERS
Orders hae to be placed online (on our web site). In special situations we can accept orders by fax or mail.
It is not possible to modify orders submitted as they are processed immediately.

PRICES
For prices refer to the in force price list.

MINIMUM ORDER VALUE
There is a minimum order value of 150€ , there is a surcharge of 5,00€ for administration cost is applied.

ORDERS FULFILMENT
Fulfilment timing required is 48 hours. The following day through a forwarding agent (GLS) goods are delivered across Europe.
Delivery time by geographical area and a tracking system of the order are available on our web site.

CARRIAGE
Transportation costs are charged according to the price list available on our web site.

PAYMENT CONDITIONS
Payment with credit cards are accepted while transmitting an on line order, or by bank transfer in advance to the shipping of the goods.

GOODS DELIVERY CHECKING
Consignee must check colour and size of the items delivered before print or embroidery. Customized goods return will not be accepted.

RETURN OF GOODS
Return of goods are accepted only due to our mistakes while fulfilling the orders.
Customized goods return will not be accepted.

FORCES BEYOND CONTROL
Our company is not liable for failure to fulfil its obligation under the Agreement two to causes beyond its reasonable control (acts of nature, custom operations, operational disruptions, man made or natural disasters, strikes, delivery delays or transportation…)

LEGAL CONDITIONS
The court of Piacenza (Italy) has jurisdiction und venue over all controversies.

INVOICES
Clients are required to access and print their invoices from our web site.