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Order lead times

Preparation of the goods takes place within 48 hours of receipt of the order, but  in October, November and December it could take 72 hours in view of the high number of orders that we receive.
That means that normally an order received by 4:00pm on Monday will be sent to logistics by 6:00pm, be prepared the following day (Tuesday) and despatched on Wednesday morning  with GLS.
Processing of the orders received from the web site is given priority, so that even during the peak season these orders could be despatched within 48 hours.
PLEASE NOTE : it is possible to see the status of an order in the ORDERS section (and for reservations in the RESERVATIONS section) about an hour after submitting it, entering the order number you will be able to see whether it is being prepared or if it has already been despatched (in which case you will see the relative delivery document).The goods will actually leave the day after the date reported on the delivery note.